Part 1: Hardware Basics
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Power: Use the Power button to turn on, turn off, or restart the terminal. Alternatively, you can unplug the power cable to force the terminal to power down.
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Internet Connection: Plug an Ethernet cable directly into the terminal's port to connect it to the internet.
Part 2: Processing Transactions
How to Process a Sale:
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Enter the total sale amount using the terminal's pin pad.
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Press the Green button to confirm the amount.
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Have the customer Insert, Tap, or Swipe their card.
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(Note: You can press the Red button at any time to abort the transaction if needed.)
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How to Void a Transaction:
Important: A Void completely prevents a sale from settling. Always use a Void instead of a Refund if the terminal has not yet batched out for the day.
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Press the F button to open the Function menu.
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Select 7. Void.
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Enter the password: Today's Date in a
MMDDYYYYformat (e.g., 07012026). -
Select 1. CREDIT.
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Enter the exact transaction number, then press the Green button.
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The transaction details will be displayed on the screen. Verify it is the correct transaction, then press the Green button to finalize the void.
How to Process a Refund (Return):
Important: Only use the Refund function for transactions that were processed on a previous day (already batched out). If the transaction happened today, use the Void steps above.
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Press the F button to open the Function menu.
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Select 8. Return.
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Enter the password: Today's Date (
MMDDYYYY). -
Select 1. CREDIT.
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Enter the exact refund amount using the PIN pad.
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Press the Green button.
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Have the customer Insert, Tap, or Swipe their card to receive the funds. (Press the Red button to abort if needed.)
Part 3: End of Day & Terminal Management
How to Batch Out the Terminal:
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Press the F button to open the Function menu.
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Select 2. Batch.
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Select 1. Batch Close. The terminal will begin its settlement process.
How to Print Today's Batch Report:
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Press the F button to open the Function menu.
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Select 1. Report.
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Enter the password: Today's Date (
MMDDYYYY).
How to View the Current Batch on Screen:
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Press the F button to open the Function menu.
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Select 3. Review.
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Enter the password: Today's Date (
MMDDYYYY).
How to Reprint a Receipt:
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Press the F button to open the Function menu.
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Select 6. Reprint. Follow the on-screen prompts to print the last transaction or search for a specific receipt.